Saturday, November 26, 2022

Australians Are Still Abandoning Their Landlines

Research from the Australian Communications and Media Authority (ACMA) suggests Australians are continuing to ditch their landlines and just have a mobile to make calls from home.

According to the research, two-thirds of Australians now have only a mobile to make voice calls at home. That has more than doubled since 2015 (29%)
But the increase is now slowing, after faster increases from 2018 to 2020 (41% in 2018 and 60% in 2020). Meanwhile, only 34% of Australians have both a mobile and a landline – fewer than in 2020 (38%). This suggests most people going mobile-only since 2020 already had a mobile and have just abandoned their landline.

The research also shows the effects of age and where consumers live, with age being the biggest driver:

  • Australians aged 65 years and over are still more likely to have both a landline and a mobile phone.
  • Those aged 25 to 34 years are the most likely to only have a mobile for calls at home

For more insights and data, view the How Australians make voice calls at home research snapshot at https://www.acma.gov.au/publications/2022-10/report/how-australians-make-voice-calls-home

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