VUALTO has announced it is expanding its strategic partnership with Media Excel, a provider of multiscreen encoding solutions, to include sales and support services for Media Excel’s products in VUALTO’s regions of operation.
The new phase of the partnership enables UK and EU multiscreen operators and service providers to obtain timely access to expert consultation and 24×7 support for Media Excel’s entire product portfolio. VUALTO is also able to coordinate demo units and training sessions for Media Excel’s HERO Live and VOD encoding/transcoding solutions. Media Excel’s teams in North America and Asia remain available and accessible for support or inquiry escalations as needed.
This development further strengthens the collaborative relationship the two companies have nurtured for over 10 years, as Media Excel’s HERO Live and VOD encoding/transcoding product portfolio is tightly integrated within VUALTO’s orchestration, video delivery and monitoring solution (VUALTO CONTROL HUB). The integration spans across all combinations of form factors (on premise, virtual and cloud) and video workflows (Live, VOD, Live2VOD, VOD2Live). Together the two companies have delivered several high-profile projects across EMEA, such as European Parliament, Bowtie TV, VRT and many more.
“VUALTO’s video expertise and focus on customer satisfaction fully align with Media Excel’s core values,” stated John Hotchkiss, Media Excel’s COO. “We are delighted to have VUALTO represent Media Excel’s HERO product portfolio in order to ensure local sales and support coverage for our customers.”
“Media Excel’s product portfolio addresses a multitude of video encoding use cases, workflows and form factors in a seamless and unified way,” said James Burt, VUALTO’s CTO and Co-Founder. “We are very excited to partner with Media Excel to offer enhanced support and solutions to our mutual clients who can expect a seamless service as we align with a like-minded partner, with improved video delivery at the heart of both of our ethoses.”