Digistor has appointed Norah Boyle as the newest member of their team. Norah will be a fantastic addition to the Digistor Services team, joining as a Senior Engineer with extensive experience in the Media & Entertainment (M&E) sector.
Over the past 15 years, Norah has been working as the Lead Engineer for a Sydney-based VFX software distributor. During this period, Norah worked predominantly in the M&E space where she provided support, implementation and training on a diverse range of technologies, including Media Asset Management (MAM), Production Asset Management (PAM), SAN and NAS storage solutions, Backup and Archive solutions and Project Management software.
During this time, Norah also led a plethora of complex and challenging projects. Some notable examples include successfully implementing and configuring the MAM archive front-end for Tennis Australia; successfully working with customers to implement MAM workflow automation; successfully providing implementation and ongoing PAM system support for a major broadcaster; and successfully implementing, training, and supporting MAM for an Australian government statutory authority.
When asked about joining the Digistor Services Team, Norah stated, “I have known and worked alongside Digistor on several projects and technologies over the years and am excited to be joining the team. I really enjoy working closely with customers and helping them achieve positive outcomes from the technology solutions they have purchased.”
Norah joins Digistor’s experienced and accredited team of engineers assisting customers with small or larger-scale technology issues through personalised telephone, email and remote support, on-site service, workshop services, regular support bookings and Customer Assurance Plans with priority service and response times. She will also work closely with customers and Digistor’s sales team in evaluating and proposing solutions.
Digistor’s Technical Services are relied upon by customers across various industries, including all of the major Australian television broadcasters, telcos, advertising agencies, visual effects and post-production companies, plus education institutions, government departments and corporations. With initial consulting and scope of works, then roll-out, commissioning and training, and ongoing support services and service-level agreements, Digistor ensures organisations remain productive by not dealing with technical issues or shortcomings.